ePadLink ePad Patch 2642 (r4149)

Kernel Mode Driver for Standard ePad and ePad-POS, USB versions

Overview

This patch addresses an issue seen with the following ePadLink products:

Standard ePad, USB version, Model VP9801
The ePad-POS, USB version, Model VP9815

Description

Certain processes in Microsoft Windows XP, SP1 or SP2 combined with Microsoft Office 2003 force the Standard ePad USB and ePad-POS USB to behave as a mouse (e.g. scribbling on the ePad moves the mouse cursor, but user cannot sign with the ePad).

Fix or workaround

ePadLink developed software patch 2642 (r4149) to address the issue described here. This patch must be installed over the drivers version 6.22. This patch is a Kernel Mode Driver (KMD) that has been WHQL-certified by Microsoft.

Instructions

Requirements

Users installing this patch should have already installed ePad Universal Installer v.6.22. If this is not installed, users can download and install it. Universal Installer v.6.22 can be downloaded from here. For information on this drivers package, click here.

To download and install this patch, please follow these steps:

Download Patch 2642 (r4149) and place the file in a temporary folder, such as C:\TEMP.
Go to the temporary directory and double-click the setup.exe file to run it.
Follow the instructions on the computer screen.

For further help installing this software patch, please contact ePadLink Support Center at 1-800-520-3464.

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